A Healthcare Standard for
Supply-Chain Resiliency
A healthcare-specific, evidence-based, third-party validated assessment of resiliency capability across seven operational and risk-management domains.
The assessment evaluates more than 330 diagnostics spanning seven operational and risk-management domains.
Most healthcare organizations already evaluate resiliency—they simply do it differently.
The Resiliency Badge provides a common framework for evaluating resiliency maturity and moves organizations from resiliency claims to independently validated resiliency capability.
What the Badge Measures
The Resiliency Badge evaluates both risk-management capability and operational maturity through more than 330 evidence-based diagnostics.
Assessment Domains
- Demand Planning
- Inventory Management
- Logistics
- Supply Chain Visibility
- Supplier Management
- Risk Management & Contingency Planning
- Operational Health
Evaluation Approach
The assessment combines evidence review, executive interviews, subject-matter-expert interviews, and weighted scoring to validate demonstrated resiliency capability through multiple forms of evidence.
The Resiliency Badge evaluates both risk-management capability and operational maturity through more than 330 evidence-based diagnostics.
Why the Standard Matters
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Evidence-Based Evaluation
Provides an evidence-based assessment of resiliency maturity rather than relying solely on self-attested resiliency claims.
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Common Framework
Establishes a shared healthcare-specific framework for evaluating resiliency capability.
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Independent Validation
Combines evidence review, interviews, and weighted scoring to validate demonstrated resiliency capability.
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Industry Developed
Reflects the collective efforts of providers, suppliers, GPOs, and healthcare resiliency experts.
Badge Tiers
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Badge Designations
Organizations that complete the assessment receive detailed scoring, an Assessor Summary, and a Badge designation.
Badge designations reflect demonstrated resiliency maturity within the scope that was assessed and may apply to a product category, business unit, supply-chain function, or an entire enterprise.
Downloads
Participating in the Resiliency Badge
Assessment Planning
Define the assessment scope and prepare for participation.
Evidence & Interviews
Provide evidence and participate in assessment interviews.
Scoring & Designation
Receive detailed scoring, an Assessor Summary, and a Badge designation.
Providers Recognizing
the Resiliency Badge
A Rigorous, Evidence-Based Diagnostic
330+ diagnostics; Seven resiliency domains; Evidence review; Executive and SME interviews; Weighted scoring methodology; Silver, Gold, and Diamond designations
- Demand Variability
- Management Collaborative
- Planning Demand Agility
- Channel Strength
- Target Inventory & Safety Stock
- Lead Time Management
- Capacity Management
- Stockout and Backorder Management
- Redundancy, Optionality
- Inventory Accuracy
- Warehouse
- End-to-End Network Design
- Carrier & Vendor Management
- Extended Supply Chain Mapping
- Extended Supplier Collaboration
- Tracking & Tracing Mgmt
- Organizational Fulfillment
- Supplier Performance Management
- Quality Management
- Supplier Geographic Diversity
- Supplier Qualification
- Enterprise Risk Management Strategy & Process
- Business Continuity Planning and Mitigation
- Risk Identification & Awareness
- Third Party Risk Management
- Supply Chain Event Monitoring
- Product Recalls
- Performance Metrics
- Process Efficiency & Critical Workflows
- Data Governance & Management
Industry Developed
The Resiliency Badge was developed collaboratively by healthcare providers, suppliers, GPOs, and resiliency experts to establish a common framework for measuring healthcare supply-chain resiliency.
- 18-month development effort
- 65 participating healthcare organizations
- 3,000+ hours of industry engagement and research
- PwC-supported methodology
Information Sharing and Protection
Contact HIRC to learn how to access and share badge information.
Participation and information sharing are subject to applicable agreements and HIRC’s Confidentiality Policy.
Learn More
Interested in participating in the Resiliency Badge or accessing Resiliency Badge information?