A Healthcare Standard for
Supply-Chain Resiliency
A healthcare-specific, evidence-based, third-party validated assessment of resiliency capability across seven operational and risk-management domains.
The assessment evaluates more than 330 diagnostics spanning seven operational and risk-management domains.
Most healthcare organizations already evaluate resiliency—they simply do it differently.
The Resiliency Badge provides a common framework for evaluating resiliency maturity and moves organizations from resiliency claims to independently validated resiliency capability.
What the Badge Measures
The Resiliency Badge evaluates both risk-management capability and operational maturity through more than 330 evidence-based diagnostics.
Assessment Domains
- Demand Planning
- Inventory Management
- Logistics
- Supply Chain Visibility
- Supplier Management
- Risk Management & Contingency Planning
- Operational Health
Evaluation Approach
The assessment combines evidence review, executive interviews, subject-matter-expert interviews, and weighted scoring to validate demonstrated resiliency capability through multiple forms of evidence.
The Resiliency Badge evaluates both risk-management capability and operational maturity through more than 330 evidence-based diagnostics.
Why the Standard Matters
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Evidence-Based Evaluation
Provides an evidence-based assessment of resiliency maturity rather than relying solely on self-attested resiliency claims.
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Common Framework
Establishes a shared healthcare-specific framework for evaluating resiliency capability.
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Independent Validation
Combines evidence review, interviews, and weighted scoring to validate demonstrated resiliency capability.
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Industry Developed
Reflects the collective efforts of providers, suppliers, GPOs, and healthcare resiliency experts.
Badge Tiers
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Badge Designations
Organizations that complete the assessment receive detailed scoring, an Assessor Summary, and a Badge designation.
Badge designations reflect demonstrated resiliency maturity within the scope that was assessed and may apply to a product category, business unit, supply-chain function, or an entire enterprise.
Downloads
Participating in the Resiliency Badge
Assessment Planning
Define the assessment scope and prepare for participation.
Evidence & Interviews
Provide evidence and participate in assessment interviews.
Scoring & Designation
Receive detailed scoring, an Assessor Summary, and a Badge designation.
Providers Recognizing
the Resiliency Badge
A Rigorous, Evidence-Based Diagnostic
330+ diagnostics; Seven resiliency domains; Evidence review; Executive and SME interviews; Weighted scoring methodology; Silver, Gold, and Diamond designations
- Demand Variability
- Management Collaborative
- Planning Demand Agility
- Channel Strength
- Target Inventory & Safety Stock
- Lead Time Management
- Capacity Management
- Stockout and Backorder Management
- Redundancy, Optionality
- Inventory Accuracy
- Warehouse
- End-to-End Network Design
- Carrier & Vendor Management
- Extended Supply Chain Mapping
- Extended Supplier Collaboration
- Tracking & Tracing Mgmt
- Organizational Fulfillment
- Supplier Performance Management
- Quality Management
- Supplier Geographic Diversity
- Supplier Qualification
- Enterprise Risk Management Strategy & Process
- Business Continuity Planning and Mitigation
- Risk Identification & Awareness
- Third Party Risk Management
- Supply Chain Event Monitoring
- Product Recalls
- Performance Metrics
- Process Efficiency & Critical Workflows
- Data Governance & Management
Industry Developed
The Resiliency Badge was developed collaboratively by healthcare providers, suppliers, GPOs, and resiliency experts to establish a common framework for measuring healthcare supply-chain resiliency.
- 18-month development effort
- 65 participating healthcare organizations
- 3,000+ hours of industry engagement and research
- PwC-supported methodology
Information Sharing and Protection
Transparency Badge information is shared through the HIRC Vault, a secure platform that enables suppliers to manage information-sharing permissions and maintain control of their information.
The Vault has successfully completed a SOC 2® Type I examination for Security and operates under HIRC’s Information Security Program.
Information shared through the platform is also subject to HIRC’s contractual, confidentiality, and data-sharing requirements.
Learn More
Interested in participating in the Resiliency Badge or accessing Resiliency Badge information?